Shipping policy

SHIPPING POLICY

Thank you for shopping with Stripes & Rockers. We work to get every order processed, produced, and delivered as quickly as possible.

ORDER PROCESSING & PRODUCTION

Many Stripes & Rockers products are made to order. This means your merchandise may enter production after your order has been placed.

Production and processing times are separate from carrier transit times. Processing times may vary depending on the product, order volume, and fulfillment location.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

U.S. SHIPPING

Stripes & Rockers currently ships to eligible addresses within the United States.

Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.

Estimated delivery dates shown at checkout are estimates and are not guaranteed. Carrier delays, weather, holidays, high order volume, and other circumstances outside our control may affect delivery times.

MULTIPLE SHIPMENTS

Some orders may contain products fulfilled from different facilities or fulfillment partners. As a result, items from the same order may occasionally arrive in separate packages and at different times.

If your order is divided into multiple shipments, additional tracking information may be provided as each package ships.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. If you notice an error after placing an order, contact us immediately at support@stripesandrockers.com.

We cannot guarantee that an address can be changed once an order has entered production or fulfillment.

LOST, DELAYED, OR MISSING PACKAGES

If tracking shows your package as delivered but you cannot locate it, please check around the delivery location, with members of your household, and with the carrier.

If you believe your package has been lost or there is another delivery issue, contact us at support@stripesandrockers.com with your order number and we will help investigate the issue.

Stripes & Rockers is not responsible for carrier delays outside our control, but we will assist customers when possible in resolving shipping problems.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, misprinted, or incorrect, please contact us as soon as possible at support@stripesandrockers.com.

Include your order number, a description of the issue, and clear photographs of the merchandise and packaging when applicable. We will review the issue and work with you toward an appropriate resolution.

INTERNATIONAL SHIPPING

Stripes & Rockers does not currently offer international shipping. International shipping may be added in the future.

QUESTIONS

For questions regarding shipping, tracking, or an existing order, contact:

Stripes & Rockers Customer Support
support@stripesandrockers.com